format / 0124pp
kex clean
sjr / pdf
page 01 / 07
kex clean
kitchen exhaust / before & after
before/after every section, contamination ratings, certificate of compliance.
snap job reports / private betaSJR · private betaearly access · onboarding pilot crewssydney · australia ● built on a worksite
ai-assisted field reporting · servicem8 add-on in private beta · aroflo · simpro · servicetitan next
Snap the job.Send the report.Get paid.
A photo-first, AI-assisted job report tool for HVAC, building, cleaning and field service crews. In private beta as a ServiceM8 add-on — opens one-tap from a job card, syncs the finished PDF straight back. No more chasing photos off four phones at 9pm.
ai voice capture works offline servicem8 add-on on-site signoff auto-deliver pdf
09:14
09:48
10:22
approved
on site / 10:22
real photos, no stock
hvac techs●sparkies●plumbers●builders●cleaners●pest control●roofers●glaziers●concreters●facilities●restoration●fire & safety●mechanical contractors●kitchen exhaust●duct cleaners●hvac techs●sparkies●plumbers●builders●cleaners●pest control●roofers●glaziers●concreters●facilities●restoration●fire & safety●mechanical contractors●kitchen exhaust●duct cleaners●
§01the situation
You didn't pick up
the trade to be a
typist.
Your reporting workflow right now: a phone full of out-of-order photos, a voice memo to your missus, and a Word doc the office made you in 2019. The report that wins the next job is the one that goes out today, looking like you actually run a business.
- ✕01photos in 4 different phones, no captions, half sideways
- ✕02office chases the report a week later, you've already moved on
- ✕03client claims they didn't get it, can't quote a job number
- ✕04$28k commercial inspection gets the same word doc as a callout
- ✕05site notes scribbled on the back of a packing slip
- ✕06the apprentice forgot the before photo. again.
we sorted it.
§02how it works
Snap.
Review.
Send.
The whole workflow, end to end, from a tech tapping the job open in ServiceM8 to a branded PDF attached back. Hospital-grade audits and ten-photo callouts use the same three steps.
- step 01
Snap on site
Tech opens the job in ServiceM8, taps Photo Audit, and captures photos hands-free — speak while you shoot and the AI writes the notes, condition ratings, and items for resolution. Works offline; the queue catches up when reception does.
tech on site - step 02
Office reviews
Admin watches captured data come in live across the crew. Writes the findings, recommendations and scope of works while the truck's still on site.
admin authors - step 03
Branded PDF, back to the job
PDF generates server-side in under five minutes — ratings, photo grids, Certificate of Compliance — and attaches straight back to the ServiceM8 job, ready for the client.
back to servicem8
private beta
The ServiceM8 add-on,
in beta now.
Beta crews install from the ServiceM8 console, open Photo Audit from a job card, and the first branded PDF is back on the job in minutes. The crew never leaves ServiceM8.
platform roadmap
- ServiceM8beta
- AroFlosoon
- Simprosoon
- FieldEdgesoon
- ServiceTitansoon
§03the reports
Four reports.
Your brand, end to end.
Pick the format the job calls for. Logo, colours, signature block, even the font. Same engine handles a ten-photo callout and a hospital audit running 130-plus pages.
format / 0212pp
high wall split clean
sjr / pdf
page 01 / 07
high wall split clean
split systems / fan coils
per-unit before/after, condition ratings, sign-off and cert.
format / 0348pp
hvac hygiene audit
sjr / pdf
page 01 / 04
hvac hygiene audit
ahu / ducts / coils / fan rooms
dual ratings, narrative findings, scope of works, hospital-grade coverage.
format / 0418pp
inspection report
sjr / pdf
page 01 / 09
inspection report
general condition audits
condition ratings, photo grid, findings and recommendations.
sample layout / hygiene audit
your company pty ltd
Quarterly Hygiene Audit
site / sample plant room · level 4 · prepared on site
passed
tech / sample signoff
Findings / RTU 03
- SEV 02Coil fouling moderate. Cleaned in place with biodegradable foam, rinsed, dried.
- SEV 01Filter rack 2 of MERV 13 replaced. Old filters bagged.
- SEV 03Drain pan microbial growth. Treated with tablets, scheduled re-check.
- SEV 01Belt tension within spec. Sheaves clean.
signed on site
Sample Signoff
pdf hash · 7af3·c20·b41
captured · 14 may, 9:42am
captured · 14 may, 9:42am
before
after
filter
drain pan
Every photo tagged to its asset and the time it was taken. Side by side before/after on every coil and filter rack.
why clients open it
- Reads like a professional inspection report, built from photos on site.
- Photos grouped by asset and area, not a phone roll.
- Severity coded so the facilities manager knows what to action.
- Hash + timestamps on every PDF = tamper-evident, without thinking about it.
§04the toolkit
Everything that
should already exist.
We built it the way a foreman would. No menus you have to teach an apprentice. Every screen has one obvious next move.
feature / 01
Works offline
Plant rooms, basements, the bowels of a shopping centre. Capture without bars. Syncs the second you breathe air again.
feature / 02
Talk, don't type
Preset taps for asset, area, severity, and outcome — or just talk. AI turns your voice into notes, condition ratings, and items for resolution while your hands are full of WD-40.
feature / 03
ServiceM8 add-on
Lives inside your existing job. Photos, notes, and sign-off back on the job card with no double entry.
feature / 04
Your audits, your brand
Set up the audit types your trade runs, design the PDF layout, and brand it end to end — your logo, colours, fonts and sign-off block. Build it once; every tech gets the same form.
feature / 05
On-site signoff
Client signs the screen, the PDF locks, and a hash gets stamped. No 'I never approved that' a month later.
feature / 06
Completeness check
Before any PDF is generated, the job is audited for completeness — missing photos, ratings or sign-offs get flagged. No half-finished reports going out the door.
feature / 07
Clock-on, clock-off
Tracks each tech's status in ServiceM8, so you know they've clocked on and off the job and the times line up with the work that got done.
feature / 08
Live job board
One admin view across every active job — see exactly where each one is up to, who's still on site, and what's outstanding.
feature / 09
Auto-deliver
Fires the PDF to the client, the office, and any stakeholders the second the job closes. By email, or attached straight back to the ServiceM8 job.
ai-assisted capture
Talk.
Don't type.
Hold the phone, take the photo, and just say what you see. The AI does the writing — so the report is half-built before you've packed the ladder. No keyboard on a wet roof.
- 1field notes
Describe what you're looking at out loud. It comes back as clean, structured notes against the right asset.
- 2condition ratings
Say “coil fouling, moderate” and the AI sets the rating on the component — no scrolling a grid with gloves on.
- 3items for resolution
Call out what needs actioning and it lands as a tracked item in the report's scope of works.
- 4end-of-day logs
Talk through the day on the drive home. The AI writes up the end-of-day log so the office has it before you're back at the depot.
live in the betaworks hands-free on siteyou review every word before it ships
§06the questions
Things foremen
ask first.
Q.01What if there's no signal?+
Everything works offline. Photos, notes, sign-offs all queue locally and sync the moment you're back in range. Nothing is lost. Plant rooms and roof spaces, fine.
Q.02Does it really plug into ServiceM8?+
Yes — it installs as a ServiceM8 add-on (one-click OAuth). It opens inside the job card; jobs, staff and photos sync in, and finished PDFs attach back to the job. No double entry. We're in private beta, so you install via the beta onboarding.
Q.03Can I customise the report branding?+
Yes — logo, primary and accent colours, header font from a bundled set, and footer text, all per tenant. Need bespoke section layouts or cover pages? We'll build a custom report profile with you.
Q.04What about photo metadata and tampering?+
Capture time is recorded as a field against each photo. We strip EXIF from the stored image (keeping only orientation) for privacy, and we don't capture GPS or location data. Each finished PDF is stamped with a hash, so any later tampering is obvious.
Q.05Does the AI write my reports for me?+
It does the typing, not the deciding. Speak on site and the AI drafts notes, condition ratings, and items for resolution — plus your end-of-day log. You review and edit everything in the admin portal before any PDF goes out.
Q.06Where's my data?+
Hosted in Sydney, Australia. Encryption in transit and at rest, tenant isolation and least-privilege access. You own everything you capture, and can request a full export.
Q.07What if my crew is bad at tech?+
The capture flow is: tap a component, hit the big shutter, take photos, pick a colour-coded rating — or just talk and let the AI write it up. If a tech can take photos on a phone, they can use this.
Q.08How much does it cost?+
We're in private beta and pricing isn't locked yet. Register your interest and we'll talk numbers directly — beta crews get early-access terms in exchange for feedback.
now in private beta
join the
beta.
Snap Job Reports is in private beta with field crews right now. Tell us who you are and what you run, and we'll be in touch as we open up spots. Your data stays yours — you own everything you capture and can request a full export.
private beta
ai-assisted capture
your data, your export
built on a worksite