Terms of Service

Version 1.1Effective 2 June 2026Governing law: Victoria, Australia

These Terms of Service (Terms) are a legal agreement between TrueAgent Pty Ltd ACN 636 626 956, ABN 70 636 626 956, as trustee for The TrueAgent Unit Trust ABN 54 180 227 297, of 79 Grange Road, Sandringham VIC 3191, Australia, trading as Snap Job Reports (TrueAgent, we, us or our) and the entity or person identified at sign-up as the customer (Customer, you or your).

By creating an account, clicking “I agree”, installing the Snap Job Reports add-on into a ServiceM8 account, accessing the Service or paying a fee, you accept these Terms on behalf of the Customer and you warrant that you have authority to do so. If you do not accept these Terms, you must not use the Service.

Plain-English Summary (not part of the Terms)We provide a software service that turns the photos and notes your technicians capture on the job into branded PDF reports. You own everything you put in. We’ll look after your data carefully, we won’t train AI on it, and we’ll do our best to keep the service up. Snap Job Reports is in private beta and currently free to invited crews. The full legal terms are below.

1Definitions and interpretation

In these Terms, unless the context requires otherwise:

Account means the Customer’s account for the Service.
Authorised User means an individual the Customer permits to access the Service, including administrators (sign-in via ServiceM8 OAuth) and field technicians (short-lived, job-scoped session).
Beta Access means access to the Service during our private beta period, as described in clause 4.
Connected Platform means a third-party system the Customer authorises the Service to connect to, currently ServiceM8.
Customer Data means all data, photographs, images, text, files, schematics, signatures, ratings, notes, narratives, reports and other content that the Customer or its Authorised Users upload, submit, capture, store, generate or transmit through the Service, including data ingested via Connected Platforms with the Customer’s authorisation.
Documentation means our then-current published documentation, help articles and acceptable-use guidance, accessible at snapjobreports.com.
Fees means the fees (if any) payable by the Customer for the Service, as set out in an order form or as otherwise notified to the Customer in writing. The Service is currently provided free of charge during our private beta (see clause 4).
Intellectual Property Rights means all current and future intellectual and industrial property rights worldwide, registered or unregistered, including copyright, patents, trade marks, designs, trade secrets, know-how and any rights to apply for those rights.
Plan means a subscription plan offered for the Service, as presented to the Customer at sign-up or in an order form and updated by us from time to time. No paid Plans are offered during the private beta.
Privacy Policy means our policy at snapjobreports.com/privacy, as updated from time to time.
Service means the Snap Job Reports software-as-a-service application, including the progressive web application, administrator portal, application programming interfaces, integrations with Connected Platforms, supporting infrastructure and any related services we provide.
Sub-processor means a third party engaged by us that processes Customer Data on our behalf.

Headings are for convenience only and do not affect interpretation. A reference to a statute includes its amendments and re-enactments. The words “include” and “including” are not words of limitation.

2The Service

2.1 Grant of access

Subject to these Terms and payment of the Fees, we grant the Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the term of the Account to access and use the Service for the Customer’s internal business purposes through Authorised Users.

2.2 What the Service does

The Service enables Authorised Users to capture photographs and field data at job sites, organise that data against jobs synchronised from Connected Platforms, generate branded PDF reports, and deliver those reports back to the Connected Platform, by email or by other delivery mechanisms made available by us.

2.3 Plan limits

Each Plan is subject to limits (such as number of users, reports per month and storage). Plan limits and feature inclusions are as notified to the Customer at sign-up or in an order form. We may enforce these limits by throttling, queueing or refusing service requests that exceed them.

2.4 Updates and changes

We may release updates, enhancements, bug fixes and new features at any time. We may modify, replace or discontinue features of the Service from time to time. We will give reasonable notice of any change that materially reduces the functionality of a paid Plan and, where we cannot provide a substantially equivalent feature, the Customer may terminate the affected Plan under clause 12.3.

2.5 Beta features

We may make pre-release, alpha, beta or experimental features available, identified as such. Beta features are provided “as is” without warranty, may be modified or withdrawn at any time, are not subject to any service commitment and are excluded from our indemnities under clause 11.

3Accounts, Authorised Users and access

3.1 Account registration

To use the Service you must create an Account. The information you give us at sign-up must be accurate, current and complete, and you must keep it up to date.

3.2 Authorised Users

The Customer is responsible for: (a) authorising and managing its Authorised Users; (b) ensuring each Authorised User complies with these Terms; and (c) all acts and omissions of its Authorised Users as if they were its own. Authorised User access seats are personal to the individual to whom they are issued and may not be shared.

3.3 Field-technician sessions

Field technicians access the Service via short-lived, job-scoped session tokens minted by the Service when the technician signs in to the field application. The Customer is responsible for ensuring its field technicians use those sessions only for the Customer’s legitimate work.

3.4 Account security

The Customer must keep its sign-in credentials, one-time sign-in codes, API keys and Connected Platform tokens confidential, must use multi-factor authentication where offered, and must notify us promptly at support@snapjobreports.com if it suspects any unauthorised access. We are not liable for any loss arising from a failure to comply with this clause.

4Beta Access

The Service is currently offered as a private beta to invited crews, free of charge and with no credit card required. We may change, limit or end Beta Access, or begin charging Fees for the Service, at any time on reasonable notice. If we introduce paid Plans, continued use of the Service after the notice period will be subject to the applicable Fees, and the Customer may decline by ceasing to use the Service. Customer Data captured during Beta Access is retained and deleted in accordance with clause 12.5.

Beta Access is provided “as is”, is excluded from our indemnities under clause 11, and our aggregate liability in respect of Beta Access is limited to AUD $100.

5Fees, billing and taxes

5.1 Fees

The Customer must pay the Fees for the Plan it has selected. Fees are payable in advance, monthly, in Australian dollars unless otherwise specified in an order form. No Fees are payable while the Service is provided free of charge during the private beta (clause 4). Fees may change; we will give the Customer at least 30 days’ notice of any increase by email or in-product notice, and the new Fees will apply at the start of the next billing cycle.

5.2 Payment

Where the Service offers card-on-file billing, the Customer authorises us (or our nominated payment processor) to charge the nominated payment method on each billing date. Where the Customer is invoiced (for example, enterprise or annual arrangements), payment is due within 14 days of the invoice date.

5.3 Late payment and suspension

If any undisputed amount is overdue we may, after giving 7 days’ written notice, suspend the Customer’s access to the Service until payment is made. Suspension does not relieve the Customer of its obligation to pay. We may charge interest on overdue amounts at the rate of 2% per annum above the Reserve Bank of Australia cash rate, accruing daily.

5.4 No refunds

Subscriptions are billed in advance and are non-refundable. The Customer may cancel at any time effective at the end of the current billing cycle, and will not be charged for subsequent cycles. We do not pro-rate refunds for cancellations mid-cycle, downgrades or unused capacity, except: (a) where required by law (including the Australian Consumer Law); or (b) where we terminate for our convenience under clause 12.2, in which case we will refund any prepaid Fees for the unused portion of the term.

5.5 Taxes

Fees are exclusive of GST and any other applicable taxes, duties or government charges, which the Customer must pay in addition. We will issue tax invoices that comply with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

6Customer Data and ownership

6.1 Customer owns Customer Data

As between the parties, the Customer owns all right, title and interest (including all Intellectual Property Rights) in and to the Customer Data. We claim no ownership over Customer Data.

6.2 Licence to us

The Customer grants us a worldwide, non-exclusive, royalty-free, sublicensable (only to Sub-processors) licence to host, store, copy, transmit, display, process, render, format and otherwise use Customer Data solely to: (a) provide, secure, support, maintain and improve the Service for the Customer; (b) prevent or address technical, fraud, security or abuse issues; and (c) comply with our legal obligations. This licence ends when the Customer Data is deleted under clause 12.5.

6.3 Customer warranties about Customer Data

The Customer warrants that: (a) it has all rights, consents and authorisations necessary for us to use the Customer Data as contemplated by these Terms; (b) the Customer Data does not infringe the Intellectual Property Rights or privacy rights of any third party; (c) it has obtained all necessary consents from its Authorised Users and from any individual identifiable in the Customer Data (including occupants, building staff and third parties incidentally captured in photographs) for the collection, use and disclosure of their personal information through the Service; and (d) the Customer Data does not contain content that is unlawful, defamatory, harassing, obscene, harmful, or designed to disrupt or compromise the Service.

6.4 Photographs and end-user notices

The Customer acknowledges that the Service captures, stores and embeds within generated reports photographs taken at job sites, together with timestamps and signatures, and that the Service strips EXIF metadata (including any geolocation coordinates and camera details) from stored images. The Customer is solely responsible for: (i) determining whether to share generated reports with any third party (including its own clients); (ii) redacting or controlling any sensitive information (such as residential addresses, identifiable individuals, or commercially sensitive markings) before sharing; and (iii) any consequences of such sharing.

6.5 No AI training on Customer Data

We will not, and will require our Sub-processors not to, use Customer Data (or any derivative of Customer Data that is identifiable to the Customer or its Authorised Users) to train, fine-tune, evaluate or otherwise develop any machine-learning or artificial-intelligence model, whether ours or a third party’s. This commitment applies regardless of whether the model is general-purpose or special-purpose, and regardless of whether the training is conducted by us or by any third party on our behalf.

6.6 Aggregated and de-identified analytics

We may generate aggregated, statistical or de-identified data derived from operation of the Service (Service Analytics), provided that Service Analytics: (a) do not identify the Customer, any Authorised User or any individual; (b) cannot, by reasonable means, be re-identified to the Customer; and (c) are used only to operate, secure, troubleshoot, benchmark and improve the Service. Service Analytics are not Customer Data.

6.7 Data export

During the term of the Account, the Customer may export Customer Data through the administrator portal, including downloading original photographs and generated PDF reports. We will use commercially reasonable efforts to maintain export functionality.

7Connected Platforms and integrations

The Service relies on, and the Customer may authorise the Service to interoperate with, third-party platforms, currently ServiceM8. The Customer is responsible for maintaining its own subscription, account and credentials with each Connected Platform and for complying with that platform’s terms.

The Customer authorises us to: (a) connect to the Connected Platforms using the credentials or OAuth tokens the Customer provides; (b) read and write data on the Customer’s behalf within the scope of those credentials; and (c) act on webhooks and other signals received from those platforms in respect of the Customer’s account.

We are not responsible for: (a) the availability, accuracy, content, security or operation of any Connected Platform; (b) any change to a Connected Platform’s functionality, APIs, terms or fees; or (c) any suspension, throttling or termination by a Connected Platform of the Customer’s account or our integration. If a Connected Platform’s changes materially affect the Service, we may modify or discontinue the affected integration on reasonable notice.

8Acceptable use

The Customer must not, and must not permit any Authorised User or third party to:

use the Service in breach of any applicable law, including the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), the Australian Consumer Law, work-health-and-safety laws, or any export-control or sanctions law;
use the Service to store, process or transmit any content that is unlawful, infringing, defamatory, harassing, obscene, sexually explicit involving minors, threatening, or that incites violence or discrimination;
upload viruses, worms, ransomware, time-bombs, or other malicious code, or use the Service to launch any denial-of-service, intrusion, scraping or other attack;
reverse-engineer, decompile, disassemble or otherwise attempt to derive the source code of the Service (except to the extent these prohibitions are unenforceable under applicable law);
circumvent or attempt to circumvent any access control, rate limit, Plan limit, watermark, branding or security measure;
resell, rent, lease, sublicense, white-label or otherwise commercially exploit the Service except as expressly permitted in these Terms;
use the Service to build, support or benchmark any product or service that competes with the Service;
process the personal information of any person without the lawful basis (including consent where required) to do so; or
impersonate any person or misrepresent any affiliation with any person or organisation.

If we reasonably believe a violation of this clause has occurred, we may (without limiting our other rights) suspend access, remove offending Customer Data, or terminate the Account under clause 12.

9Intellectual property in the Service

All Intellectual Property Rights in and to the Service, the Documentation, our trade marks, our branding, our PDF templates (other than those individually licensed to the Customer as part of a bespoke build), and any feedback, suggestions or ideas the Customer provides to us, are and remain our sole property or that of our licensors. No rights are granted to the Customer except as expressly stated in these Terms.

The Customer grants us a perpetual, irrevocable, worldwide, royalty-free licence to use any feedback or suggestions provided by the Customer or its Authorised Users to improve our products and services, without obligation to attribute or compensate.

10Confidentiality

Each party (the Recipient) must keep confidential, and not use except for the performance of these Terms, all non-public information of the other party (the Discloser) marked or reasonably understood to be confidential. Customer Data is the Customer’s Confidential Information. Our technology, pricing (other than published list prices), unreleased roadmap and Service Analytics methodology are our Confidential Information.

The Recipient may disclose Confidential Information to: (a) its personnel, professional advisers and Sub-processors on a need-to-know basis under equivalent confidentiality obligations; and (b) where required by law, regulator or court order, provided that, where lawful and practicable, the Recipient notifies the Discloser first and cooperates with any application for protective relief.

The obligations of confidentiality survive termination for three years, or, in respect of trade secrets and Customer Data, for so long as the information remains confidential.

11Warranties, disclaimers and indemnities

11.1 Mutual warranties

Each party warrants to the other that it has the corporate authority to enter into and perform these Terms and that doing so does not breach any other obligation it owes.

11.2 Our service commitment

We will use commercially reasonable efforts to make the Service available and to perform it with the skill and care reasonably expected of a professional provider of similar services. We do not warrant that the Service will be uninterrupted, error-free, free of all vulnerabilities, or that it will meet the Customer’s specific requirements. We do not commit to any specific uptime or response-time target unless a separate written service level agreement applies.

11.3 Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other law that cannot lawfully be excluded, restricted or modified. To the extent we are entitled to limit our liability for breach of a non-excludable consumer guarantee, our liability is limited (at our option) to: (a) re-supply of the affected services; or (b) the cost of having the affected services re-supplied. The Customer acquires the Service for business purposes; nothing in this clause limits any consumer guarantee that applies to the Customer by law, including where the Service is taken to be supplied to a consumer under the Australian Consumer Law.

11.4 General disclaimer

To the maximum extent permitted by law, and subject to clause 11.3, all warranties, conditions, guarantees and other terms (whether express, implied, statutory or otherwise) are excluded.

11.5 Our indemnity to the Customer

We will defend, indemnify and hold harmless the Customer from and against any direct loss, damage, settlement or final judgment awarded against the Customer by a court of competent jurisdiction arising from a third-party claim that the Customer’s authorised use of the Service in accordance with these Terms infringes a registered Australian Intellectual Property Right of that third party, provided that the Customer: (a) gives us prompt written notice of the claim; (b) gives us sole control of the defence and settlement; and (c) provides reasonable cooperation.

If we receive notice of such a claim, or if we reasonably believe the Service may infringe, we may at our option: (i) procure the right for the Customer to continue using the affected Service; (ii) modify or replace the affected Service so that it is non-infringing while substantially equivalent; or (iii) terminate the affected part of the Service and refund any prepaid Fees for the unused portion. The remedies in this clause are the Customer’s sole and exclusive remedy for any infringement claim relating to the Service.

This indemnity does not apply to claims arising from: (A) Customer Data; (B) the Customer’s combination of the Service with software, services or content not provided by us; (C) modifications to the Service not made by us; (D) use of the Service in breach of these Terms; or (E) Beta Access or beta features.

11.6 Customer indemnity to us

The Customer will defend, indemnify and hold harmless us, our personnel and our Sub-processors from and against all loss, damage, settlement, judgment, cost and expense (including reasonable legal costs on a solicitor-client basis) arising from any third-party claim relating to: (a) Customer Data, including any allegation that Customer Data infringes Intellectual Property Rights, defames a person, or breaches privacy or confidentiality obligations; (b) the Customer’s breach of clause 6.3 (warranties about Customer Data), clause 6.4 (photographs), or clause 8 (acceptable use); (c) the Customer’s use of any Connected Platform; or (d) the Customer’s breach of any applicable law in connection with the Service. The Customer’s liability under this indemnity is reduced to the extent that we or our personnel caused or contributed to the loss, and the Customer is not required to indemnify us for any loss to the extent it results from our own negligence, wilful misconduct or breach of these Terms.

12Term, suspension and termination

12.1 Term

These Terms commence when the Customer first accepts them and continue until the Account is terminated.

12.2 Termination for convenience

The Customer may terminate any Plan at any time by cancelling through the administrator portal or by emailing support@snapjobreports.com. Cancellation takes effect at the end of the current billing cycle. We may terminate or discontinue the Service for convenience on 60 days’ written notice, in which case we will refund prepaid Fees for the unused portion of the term.

12.3 Termination for cause

Either party may terminate immediately by written notice if the other party: (a) commits a material breach of these Terms and fails to remedy it within 14 days of written notice; (b) becomes insolvent, has a liquidator, receiver or administrator appointed, or commits an act of bankruptcy; or (c) ceases to carry on business. We may also terminate immediately on written notice if the Customer breaches clause 6.3, clause 6.4, clause 8 or clause 9 in a manner that is not capable of remedy.

12.4 Suspension

We may suspend, in whole or in part, access to the Service immediately on written notice if: (a) we reasonably suspect a breach of clause 8 or a security threat to the Service; (b) we are required to do so by law; (c) Fees are overdue under clause 5.3; or (d) the Customer’s use poses a material risk to us, our other customers or the Service. We will lift the suspension as soon as the cause has been resolved.

12.5 Effect of termination — data export and deletion

On termination of an Account, for any reason:

Export window. For a period of 30 days following the termination date, the Customer’s administrators retain read-only access to the Service for the purpose of exporting Customer Data (photographs, generated PDF reports and supporting data) through the administrator portal.
Deletion of live data. After the 30-day export window, we will delete all Customer Data from active production systems within a further 60 days.
Backups. Backup copies of Customer Data will be purged in the ordinary course of our backup-rotation cycle, and in any event within 90 days after the termination date.
Compliance records. We may retain certain limited records (such as billing records, security logs and audit trails to the extent necessary to comply with law) beyond the deletion period, subject to ongoing confidentiality obligations under these Terms.

The Customer is responsible for exporting any Customer Data it wishes to retain within the export window. After deletion under this clause, we will have no obligation to retrieve, recreate or provide Customer Data.

12.6 Survival

The following clauses survive termination: 1 (Definitions), 5.3–5.5 (amounts owed at termination), 6.1 (Customer ownership), 6.5 (no AI training), 9 (our IP), 10 (Confidentiality), 11 (Warranties, disclaimers and indemnities), 12.5 (data export and deletion), 13 (Liability), 15 (Privacy), 17 (Notices), 18 (Dispute resolution) and 19 (General).

13Liability

13.1 Exclusion of indirect loss

To the maximum extent permitted by law, and subject to clauses 11.3 and 13.3, neither party is liable to the other for any indirect, consequential, special, punitive or exemplary loss or damage, or for any loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, loss of anticipated savings, loss of contracts, loss or corruption of data, or loss arising from business interruption, in each case howsoever arising (whether in contract, tort including negligence, statute or otherwise) and even if the party knew or should have known of the possibility of such loss.

13.2 Aggregate cap

To the maximum extent permitted by law, and subject to clauses 11.3 and 13.3, each party’s total aggregate liability to the other for all claims arising out of or in connection with these Terms or the Service (whether in contract, tort including negligence, statute or otherwise) is limited to the total Fees paid (or, in the case of the Customer, payable) by the Customer to us under these Terms in the 12 months immediately preceding the first event giving rise to the liability.

13.3 Uncapped items

Clauses 13.1 and 13.2 do not apply to, and there is no cap on liability for: (a) the Customer’s obligation to pay undisputed Fees; (b) the Customer’s breach of clause 6.3, clause 6.4 or clause 8, or the Customer’s indemnity under clause 11.6; (c) our infringement indemnity under clause 11.5; (d) a party’s wilful misconduct or fraud; or (e) any other liability that cannot be excluded or limited at law.

13.4 Apportionment

Each party’s liability is reduced to the extent that the other party (or its personnel) caused or contributed to the loss.

14Sub-processors and infrastructure

We engage Sub-processors to provide infrastructure and operational services that support the Service. A current list of Sub-processors is published at snapjobreports.com/sub-processors and we will give at least 30 days’ notice (by email to the Account’s billing contact and by updating that page) before adding a new Sub-processor. Authorised representatives of paid-Plan Customers may subscribe to those notices.

Customer Data is hosted in Australia (Sydney). Limited personal information is processed outside Australia by Sub-processors providing analytics, error monitoring, hosting or email delivery (currently in the United States); we use Sub-processors that offer contractual protections substantially equivalent to those required under the Australian Privacy Principles.

15Privacy

Each party will comply with applicable privacy laws. Our handling of personal information is described in the Privacy Policy, which forms part of these Terms. To the extent we process personal information contained in Customer Data on the Customer’s behalf, we do so as the Customer’s service provider for the purpose of providing the Service.

16Notice of security incidents

We will notify the Customer’s designated administrator contact without undue delay, and in any event within 72 hours, after we become aware of a confirmed unauthorised access to, or unauthorised disclosure, loss or destruction of, Customer Data hosted by us (a Security Incident). The notice will include a description of the Security Incident, the categories of Customer Data affected (to the extent known), the steps we are taking to investigate and contain it, and the contact point for further information. The Customer is responsible for notifying any affected individuals, regulators and other third parties, including any notification required under the Notifiable Data Breaches scheme of the Privacy Act 1988 (Cth).

17Notices

Notices to us must be sent to support@snapjobreports.com and, for legal notices, also to TrueAgent Pty Ltd, 79 Grange Road, Sandringham VIC 3191, Australia. Notices to the Customer may be sent by email to the Account’s billing or administrator contact, or delivered through the administrator portal. A notice sent by email is taken to be received when the sender’s system records successful transmission, provided no failure notice is received.

18Dispute resolution

If a dispute arises out of or in connection with these Terms, the parties must, before commencing court proceedings (other than for urgent interlocutory relief), first: (a) give written notice of the dispute, describing its nature and the relief sought; (b) attempt in good faith to resolve the dispute at the level of senior management within 14 days of the notice; and (c) if not resolved, refer the dispute to a mediator appointed by the Resolution Institute (or, failing agreement, by the President of the Resolution Institute) and participate in mediation in Melbourne, Victoria. Each party bears its own costs of mediation and shares the mediator’s fees equally.

19General

19.1 Governing law and jurisdiction

These Terms are governed by the laws in force in Victoria, Australia. The parties submit to the exclusive jurisdiction of the courts of Victoria and the courts entitled to hear appeals from them.

19.2 Changes to these Terms

We may amend these Terms from time to time. For material changes, we will give the Customer at least 30 days’ notice by email or in-product notification before the change takes effect. Continued use of the Service after the change takes effect constitutes acceptance. If the Customer does not accept a material change, it may terminate under clause 12.2 before the change takes effect and we will refund any prepaid Fees for the unused portion of the term. Non-material changes (such as clarifications, updates to contact details, or changes to Sub-processors) take effect on posting.

19.3 Assignment

The Customer may not assign or novate its rights or obligations under these Terms without our prior written consent. We may assign or novate to: (a) a related body corporate; or (b) an acquirer of all or substantially all of our business or assets, on notice to the Customer.

19.4 Subcontracting

We may subcontract our obligations, but remain responsible for the acts and omissions of our subcontractors and Sub-processors as if they were our own.

19.5 Force majeure

Neither party is liable for any failure or delay in performing its obligations (other than the payment of money) to the extent caused by an event beyond its reasonable control, including natural disasters, war, civil unrest, pandemic, denial-of-service attack, failure of telecommunications networks or upstream infrastructure provider outages, provided the affected party promptly notifies the other and uses reasonable efforts to mitigate.

19.6 Relationship

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.

19.7 No third-party rights

These Terms confer rights and obligations only on the parties. No other person is entitled to enforce any provision of these Terms.

19.8 Severability

If any provision is held invalid, illegal or unenforceable, that provision is severed to the minimum extent necessary, and the remaining provisions continue in full force.

19.9 Waiver

A failure or delay in exercising a right is not a waiver of that right. A waiver is only effective if in writing and signed by the waiving party.

19.10 Entire agreement

These Terms (together with the Privacy Policy, any order form, and the Documentation incorporated by reference) constitute the entire agreement between the parties about its subject matter and supersede all prior agreements, representations and understandings. In the event of inconsistency, the order of precedence is: (1) an executed order form, (2) these Terms, (3) the Privacy Policy, (4) the Documentation.

19.11 Counterparts and execution

Acceptance of these Terms by click-through, electronic acceptance or by use of the Service is effective execution by the accepting party.

19.12 Trustee limitation of liability

TrueAgent enters into these Terms only in its capacity as trustee of The TrueAgent Unit Trust (the Trust), and in no other capacity. Subject to the rest of this clause, TrueAgent’s liability under or in connection with these Terms is limited to the extent to which it is actually indemnified out of the assets of the Trust available for that indemnity. This limitation does not apply, and TrueAgent’s liability is not so limited, to the extent that its right of indemnity out of the Trust’s assets is reduced or unavailable as a result of TrueAgent’s own fraud, negligence or wilful breach of trust. Nothing in this clause limits any liability that cannot be excluded or limited at law, including under the Australian Consumer Law.

20Contact

Snap Job Reports is operated by TrueAgent Pty Ltd (ABN 70 636 626 956) ATF The TrueAgent Unit Trust (ABN 54 180 227 297), 79 Grange Road, Sandringham VIC 3191, Australia.
Support and notices: support@snapjobreports.com.